The Importance of Relationship Selling
Learn everything about relationship selling, why it is still an important tactic to master and more.
As the world of sales continues to change and evolve, so has the number of sales tactics and various technologies to help teams close new customers and retain current ones.
Many of the old school sales tactics don’t always necessarily work and having too many new ones in place can also cause challenges.
It’s a tough world for salespeople, especially in B2B. But there is also a wealth of knowledge and techniques out there that will help sales teams achieve success and reach their goals.
While it is easy to be inundated with information thanks to the internet and the thousands of sales gurus saying different things — there is still one sales tactic that every salesperson should still master: relationship selling.
What is Relationship Selling?
Anyone in sales might be familiar with the term and may even be perceived as an “old school” tactic, but it is still one that is incredibly important today.
As the name generally implies, relationship selling is all about the connection and relationship a salesperson builds with their customers and potential buyers.
A human interaction, where the salesperson generally cares about connecting with their customer or buyer.
Instead of salespeople solely focusing on the pricing of a product or services (or even all the details about said product or service), the priority is on the interactions and trust built between sales and the customer/buyer.
Of course, product details and pricing are important topics to discuss, but without building a rapport with a buyer, you can miss out on long-term revenue and much more.